Returns 

PRODUCTS DAMAGED IN SHIPPING

Despite our best efforts to ship your products responsibly, accidents may happen. Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product(s) must be made within 72 hours of receiving the product to support@powerflowerlabs.com. You will need to provide detailed information for any product damaged and photo proof during shipping within that timeframe.

POWER FLOWER REFUND & RETURN POLICY

Because of the time, cost, preparation, and care that goes into providing our Products, refunds will be given for UNOPENED AND SEALED product only, within fourteen (14) days of the product received date. To submit a refund request, please contact us at support@powerflowerlabs.com and wait for confirmation before returning any unopened or damaged product(s).

You acknowledge that we do not offer refunds for any opened Product(s).

Customer is responsible for return shipping.

CHARGEBACKS

We have an explicit Refund & Return Policy in these Terms of Service to which you have agreed prior to completing the purchase of Products. For this reason we will not agree to take any type of chargeback from your credit card company. In the event that a chargeback is placed on a purchase or we receive a chargeback threat during or after your purchase, we reserve the right to report the incident to all three credit reporting agencies and/or to any other entity for inclusion in any chargeback database or for listing as a delinquent account which might have a negative impact on your credit score. Chargeback abusers wishing to be removed from the database will need to make full payment for the amount of the chargeback.

30-DAY SATISFACTION GUARANTEE

It's important that you identify the products that best suit your health needs and lifestyle, so our 30-day satisfaction guarantee is intended for that purpose. CBD products should be used as daily, personalized supplements and individual responses may vary as determined by the dosage and duration of use. For this reason, we encourage our customers to use new CBD products for at least two weeks. If, after two weeks, you are not satisfied with your product, simply complete the Satisfaction Guarantee Form and we will issue a discount or credit toward your next purchase. Our guarantee applies only to first-time purchases of any product from PowerFlowerHealth.com. Power Flower will not issue refunds, discounts, or credits pursuant to this guarantee from a purchase made in a retail store or from an unauthorized seller or from any other site other than from PowerFlowerHealth.com. If you purchase multiple quantities of the same product, Power Flower will issue a refund or credit pursuant to this guarantee for the price of a single quantity of the product. Refunds issued are for the price paid by the customer for the product and specifically excludes costs of shipping and any applied discounts. All claims made pursuant to this guarantee must be submitted to Power Flower within 30 days of purchase in accordance with this policy. The Satisfaction Guarantee does not apply to products that are damaged in shipping. If your products arrive damaged, please refer to our policy on Products Damaged in Shipping.

All Satisfaction Guarantee Forms are subject to review and refunds/credits are provided at the sole discretion of Power Flower. Power Flower reserves the right to refuse refunds, discounts, or credits, at any time, for any reason.

If you would like to communicate with someone regarding the Power Flower Refund & Return Policy, please contact us.

TO CONTACT US:

If you have any questions about our Website, Terms of Service, Terms of Use, Privacy Policy, Shipping Policy, Refund & Return Policy or any products offered for sale, please contact us at support@powerflowerlabs.com.

Correspondence can also be mailed to our address at:

11445 E. Via Linda, Suite 2406, Scottsdale, AZ 85259